Definition: The development of systems that improve strategic, operational, technological, financial, and organizational processes in order to affect improvements to the products and services a client provides to customers.
General: Consultants help clients change to be more successful. You will work closely with clients in their work environment (engagement/project) to analyze business processes and develop new systems/processes that improve business results. You will not only deliver recommendations on ways to improve, but in many cases, consultants will often implement the recommendations they make. As your career progresses, you will develop valuable industry knowledge that will enable you to significantly impact your clients’ businesses.
Key Connecting Points:
Client relationships You will represent your company to your clients. Your ability to relate, respond, and interact with clients in order to develop lasting and productive relationships is important. Poise, confidence, professionalism, trustworthiness, and crisp communication are key to being a great consultant.
Project management skills: You must be able to handle a project from start to finish. You will define project scope, develop specifications, analyze resource requirements, establish timelines, manage budgets, resolve conflicts, work with external vendors and manage the project to conclusion. Use projects you managed in the military as proof.
Leadership/teamwork skills: You will be a part of a team of consultants working on a client project/engagement, where each consultant has an area of knowledge that is key to the success of the project. You must be able to influence a team of peers where you do not have any direct authority. Use examples from your military experience where you influenced people to achieve difficult goals, especially in a team environment.
Information technology skills: Consultants create and implement state-of-the-art information technology (IT) to support process improvement projects. You must highlight your education, work experience, and interest/aptitude to enhance your IT skills (regardless of how developed they are now). Show your ability to learn and apply new computer skills to produce enhanced results.
Analytical and problem-solving skills: Consultants analyze client systems and processes to create lasting solutions to business problems. To help your clients transform their businesses, you must be able to dig into and analyze data and processes to find likenesses and trends in order to make improvements. Use specific military examples where you had to analyze a lot of information to identify and solve a problem. Quality, process improvement, systems integration, and business process reengineering concepts are tools you will use.
Ability to learn: Consultants are world class learners. Professional development is a strategic advantage in any consulting firm. You must be able to discuss your ability and desire to develop your skills in order to make a larger impact on your clients. Highlight examples from the military where you taught yourself a new concept/skill and applied it to impact at work.
Possible Job Titles:
Sample Job Description – Consulting Please keep in mind the following job description is just one of many possible Consulting job descriptions.
As a Consultant, there are a variety of initial assignments depending on your background and level of experience. In all cases, you will be part of a team which provides a full range of innovative solutions to client technology problems to include design and architecture planning, management and integration services, network assessment and optimization, and network security services. You will spend a large portion of your time working directly with clients to understand business processes and to assess their current information technology capabilities. You will play a role in translating client requirements into new technical solutions that add value to your clients’ businesses. You will get hands-on experience in solving client problems and implementing cutting-edge IT solutions. You will add significant value to the client by managing technology integration with minimal interruption to their business results. You will play a key role throughout the client engagement including proposal development, design/development of the technical solution, developing and executing an integration strategy, troubleshooting, maintenance, seamless implementation and client support. As you continue to improve your technology knowledge and experience, you will have the opportunity to grow your level of responsibility where you will lead client engagements from both a business and technical perspective, mentor other consultants on the client team, and manage all aspects of the client relationship to include staffing, billing, and administration.