Tone of Voice and Non-Verbal Communication are More Important than You Think for a Successful Interview

Albert Mehrabian is a Professor Emeritus of Psychology at UCLA.  He is famous for a study on the importance of verbal and non-verbal messages.  Essentially, he found that the effectiveness of our communication or influence is 7% verbal, 38% tone of voice, and 55% body language.  Since most interview preparation focuses on “what” we say, … Continue reading “Tone of Voice and Non-Verbal Communication are More Important than You Think for a Successful Interview”